Excellent customer service whe...

Excellent customer service when we came looking for a sofa :) Duncan went above and beyond to help u...

Outstanding Service.

We have dealt with this company for 35 years and always come away feeling happy. The service my wife...

Thank you to Lynn and Tamsyn f...

Thank you to Lynn and Tamsyn for your help in choosing our new bed. You where both helpful and knowl...

Mattress

Went to replace a mattress that had failed. Tamsyn did not overload us with information. Relevant on...

Dale gave me excellent service...

Dale gave me excellent service today when buying a stressless chair. He was knowledgeable on the pr...

Brilliant service and quality ...

From entering the store and being directed to the upper floor for dining suites our experience at Ch...

Excellent service and fantasti...

Visited today looking for a small leather sofa, Tamsyn was great, left us to walk round with our tap...

First class service.

Having recently purchased two sofas , an accent chair and carpets from Christopher Pratts we returne...

Friendly and professional serv...

We have dealt with Richard Sanderson on several occasions now and have always found him to be friend...

New Carpets and Settees

We decided to replace the carpets throughout and to replace the seating in our drawing room with a c...

Brilliant service and a good p...

I love that the staff let us wander without 'jumping' on us, then gave so much support when we were ...

No Problems

Staff are attentive without being invasive, will happily leave you to wander the showroom, any quest...

Returned again to our sales la...

Returned again to our sales lady Anna for our dining table and chairs. The sofas look amazing BTW. ...

Good quality and excellent ser...

We have bought a few pieces of furniture from Pratts and have been very pleased with the service and...

Good choice and service

Anna served us with the right balance of helpfulness and giving us time to think. We appreciated th...

Very helpful sales person

The salesperson, Duncan, was very helpful and guided us throughout. From what seemed a daunting proc...

Andy Aylesbury was my first po...

Andy Aylesbury was my first point of contact when I went into the store this morning. He was do ver...

This is not the first time we ...

This is not the first time we have bought from Christopher Pratts and on each occasion we have found...

Returned to Christopher Pratt ...

Returned to Christopher Pratt after 18 years (yes such was the quality of my first purchase there), ...

How to choose a bed

Tamsyn guided me through the tricky process of finding exactly the right bed, and allowed plenty of ...

Great service

Friends had recommended the store (we have shopped there before but not for 13 years!) and especiall...

Fab Choices and No Fuss Sales ...

The whole sales process was swift efficient and very easy. Craig Thornton-Fletcher sorted our needs ...

Lovely visit

We visited this morning, and as someone who is not usually a fan of visiting showrooms, found Christ...

Dale Williamson was very helpf...

Dale Williamson was very helpful during our visit to the store, not a pushy salesman and left us alo...

The buying experience was fant...

The buying experience was fantastic and the knowledge of the sales person (Lynn) was so very impress...

Mr Barraclough’s opus.

Chris was the perfect person to operate in the relaxing atmosphere of your pleasing store.

No pressure sales pitch

On entering Christopher Pratts no one jumped on us with a false welcome and we were allowed to sit a...

First class service

From the minute we walked in there was no pressure, no hard sell. Chris one of the representatives c...

Snugler

Friendly and helpful staff. In particular Christopher Barrowclough who dealt with our order smoothly...

Excellent customer service - f...

From the minute we walked in we were greeted with smiles - there was no hard sell - we were left to ...