Happy shopping experience at C...

Paul and Craig were very efficient in helping us to make a decision on choosing our new chairs. We s...

New carpet to match the new s...

We recently ordered a sofa and happened to notice the carpet section. Anna was very helpful offering...

Again, great customer service ...

David T went that extra mile to turn a planned headboard purchase into a full bed, winning the busin...

Excellent service…

Craig was so helpful explaining the qualities of various pieces of furniture I was interested in. At...

Craig Thornton-Fletcher really...

Craig Thornton-Fletcher really made the difference for me when trying to match a chair to the two so...

Very efficient

Very efficient, knowledgeable and professional. Made us feel important.

A Good Customer Experience

A courteous, prompt and efficient response to a sales enquiry from Duncan at the Regent Street store...

Thankyou once again Christophe...

The first words to ring in our hears on arrival at the store was, would you like a cup of tea, this ...

Dale Williamson at the regent ...

Dale Williamson at the regent street Leeds branch was a warm, informed tactful salesman that I fully...

Richard was knowledgeable abou...

Richard was knowledgeable about the fram brand and product we were looking at He was clear about del...

This was our first visit to th...

This was our first visit to this store and the store is beautifully laid out and massive. We were gr...

Searching for sofas

We were given time to browse the store before being approached by David Johnson. He listened to our ...

Another great purchase experie...

We've bought a number of pieces of furniture and beds from Pratts before. Bought a new bed today and...

Excellent customer service whe...

Excellent customer service when we came looking for a sofa :) Duncan went above and beyond to help u...

Outstanding Service.

We have dealt with this company for 35 years and always come away feeling happy. The service my wife...

Thank you to Lynn and Tamsyn f...

Thank you to Lynn and Tamsyn for your help in choosing our new bed. You where both helpful and knowl...

Mattress

Went to replace a mattress that had failed. Tamsyn did not overload us with information. Relevant on...

Dale gave me excellent service...

Dale gave me excellent service today when buying a stressless chair. He was knowledgeable on the pr...

Brilliant service and quality ...

From entering the store and being directed to the upper floor for dining suites our experience at Ch...

Excellent service and fantasti...

Visited today looking for a small leather sofa, Tamsyn was great, left us to walk round with our tap...

First class service.

Having recently purchased two sofas , an accent chair and carpets from Christopher Pratts we returne...

Friendly and professional serv...

We have dealt with Richard Sanderson on several occasions now and have always found him to be friend...

New Carpets and Settees

We decided to replace the carpets throughout and to replace the seating in our drawing room with a c...

Brilliant service and a good p...

I love that the staff let us wander without 'jumping' on us, then gave so much support when we were ...

No Problems

Staff are attentive without being invasive, will happily leave you to wander the showroom, any quest...

Returned again to our sales la...

Returned again to our sales lady Anna for our dining table and chairs. The sofas look amazing BTW. ...

Good quality and excellent ser...

We have bought a few pieces of furniture from Pratts and have been very pleased with the service and...

Good choice and service

Anna served us with the right balance of helpfulness and giving us time to think. We appreciated th...

Very helpful sales person

The salesperson, Duncan, was very helpful and guided us throughout. From what seemed a daunting proc...

Andy Aylesbury was my first po...

Andy Aylesbury was my first point of contact when I went into the store this morning. He was do ver...