At Fredmans, we stand by the quality of our furniture. Here’s a simple breakdown of what our guarantee covers:

• 10-Year Cover
  We guarantee the core structure of your sofa or chair — that’s the frame, springs, and webbing — against manufacturing defects for 10 years on all orders placed from 1st October 2018 onwards.
• 5-Year Cover
  Recliner mechanisms and sofa bed actions are guaranteed for 5 years.
• Please note: if your power recliner has a battery pack, the battery is covered for 2 years.
• 2-Year Cover
  We also cover fabric/leather covers, stitching, and faults caused by normal use, poor craftsmanship, or defective materials for up to 2 years.

For more information, including what’s not included, please take a moment to read our Terms & Conditions.

Here’s what our guarantee includes:

• 10-Year Cover
  We cover the core construction of dining tables, sideboards, and cabinets, specifically focusing on stability and the strength of joints, for 10 years on all orders placed from 1st October 2018 onwards.
• 2-Year Cover
  We also guarantee a range of components for 2 years, including:
• Door and drawer handles, hinges, and catches
• Drawer runners and extension mechanisms (e.g. table leaves)
• Interior fittings.
• Mirrors affixed to doors
• Light fittings (bulbs excluded)
• Any other functional or storage-related features

This covers faults that arise through normal use, poor craftsmanship, or faulty materials.

For the full details, including exclusions, please see our Terms & Conditions.

We want you to sleep easy knowing your bed is built to last. Here’s a clear breakdown of what’s covered under our guarantee:

• 10-Year Cover
  We guarantee the core construction of your divan base, bed frame, and mattress springs against manufacturing defects for 10 years on all orders placed from 1st October 2018 onwards.
• 5-Year Cover
  Adjustable bed mechanisms, motors, and ottoman lift systems are covered for 5 years.
• 2-Year Cover
  We also guarantee headboards, storage drawers, and other components against faults caused by normal use, poor craftsmanship, or defective materials for up to 2 years.

For more information, including what’s not included, please take a moment to read our Terms & Conditions.

• Our Guarantee covers manufacturing fault occurring in the first 12 months.

• 2-Year Guarantee: Our comprehensive two-year guarantee covers any structural damage to the furniture framework attributable to manufacturing defects.
• 1-Year Guarantee: For Fire Pit systems, fabrics, rattan, stitching, parasols, weather covers and accessories, we offer a one-year guarantee covering manufacturing faults.

• General wear and tear, staining, soiling, abrasion, tears and burns, natural cushion interior settlement and flattening.
• Improper care, accidental or deliberate damage.
• Fabric or leather failure as a result of contact with bodily fluids, chemicals, hair and body products such as tanning lotions or other cosmetics, including damage or delamination of the product or finish.
• Dye transfer from fabrics, throws, cushions, clothing and other products.
• Your failure to follow instructions contained in our care guide or any written instructions given with the product on delivery.

• A mattress that has been used with an unsuitable base – Mattresses purchased on their own must be supported on a bed/frame that is of appropriate quality and construction. In the case of slatted bases, the gap between the slats should be no more than 8cm with a centre leg support, and it is strongly recommended that a mattress pad is placed between the mattress and the slats to extend the life of the mattress.
• General wear and tear, staining, soiling, abrasion, tears and burns, natural filling settlement.
• Improper care, accidental or deliberate damage.
• Fabric or leather failure as a result of contact with bodily fluids, chemicals, hair and body products such as tanning lotions or other cosmetics, including damage or delamination of the product or finish.
• Dye transfer from fabrics, throws, cushions, clothing and other products.
• Your failure to follow instructions contained in our care guide or any written instructions given with the product on delivery as this may invalidate your guarantee.

• General wear and tear, staining, abrasions, burns.
• Improper care, accidental or deliberate damage.
• Your failure to follow instructions contained in our care guide or any written instructions given with the product on delivery as this may invalidate your guarantee.

• General wear and tear, staining, abrasions, burns.
• Improper care, accidental or deliberate damage.
• Your failure to follow instructions contained in our care guide or any written instructions given with the product on delivery.

• General wear and tear, staining, abrasions, burns.
• Improper care, accidental or deliberate damage.
• Your failure to follow instructions contained in our care guide or any written instructions given with the product on delivery.
• Please note that glass is not included in the guarantee, except in cases of manufacturing defects.